The Tekmart Guarantee

**Listed products in stock, locally** |  **World wide shipping via FedEx Global**

Tekmart Africa, is a high quality new, used and refurbished IT infrastructure support services  company.  We are an independent distributor and partner for new, factory re-certified and refurbished solutions, upgrades and spare parts for many system integrators, resellers and annual maintenance contractors worldwide.We have a portfolio of well over 5000 unique SKUs (products) in multiples from leading manufacturers and suppliers accross the globe. Our global network allows us to source restrained and end-of-life products with short lead times for your benefit. 

Our hardware is sourced both locally and internationally and purchased at negotiated discount prices, which means you don’t pay for reseller bonuses or at ‘in country’ rates. Every piece of equipment we sell is rigorously tested before delivery and guaranteed by us for a minimum of 1 (one) year.

Much of it is also under manufacturer’s warranty and warranties can be extended according to your needs.

We consistently provide a top quality service to our new and existing clients also across the globe. We provide a wide range of IT enterprise and datacenter hardware equipment at highly competitive prices to cater for your every need.

Caveat: Although we do our best to provide adequate information, the images are for guidance only and the item itself is not necessarily 100% identical to the image shown. Products can be shown with optional accessories that are not included or in other form and color variants. If there is a difference between product headline, description and image, then it is the product heading that applies. If you are in doubt, please contact us. We reserve the right to print errors, change prices and specifications without notice.

We regularly restock products and will normally use the same photos over again in our listings. Images are for representation purposes only, they may or may not include the exact item you will receive.

Also note that:

Many products have interchangeable substitute part numbers. Many feature codes have multiple part numbers available. Please understand that these sub part numbers are identical products and function the same as the item you ordered. Kindly ask before buying if you need a specific part number.

Our disclaimer here.

What we do.

We only do enterprise data center hardware. We do this because we understand enterprise hardware than most. We do not do other stuff. If you are looking for office furniture, stationery and clothing, we are sorry we will not be able to help. We take a lot of pride in what we do.

Our employees are passionate at what they do. Being a multi-disciplinary, multi-vendor hardware team of engineers and technicians, they are excited at the myriad of possibilities and opportunities that lie in the circular economy. They understand what needs to be done to keep your data center hardware in top shape. Yes, and working optimally without breaking the bank, literally!

If you have a nagging question or wish to have an honest opinion on what could be wrong with your current setup; whether it has suddenly stopped functioning or just curious what could be causing some un-explained behavior, most probably they have encountered that in their present lifetime. They will most probably know.

Just drop the support team a mail and you may surprise yourself at the speed of resolution on your query. In most cases than not, it’s usually a suspect part within your hardware setup misbehaving that would need to be replaced.

Oh, and they are super salespeople too !

We are a stock holding company. What we have listed as "in stock" is physically available for purchase-locally !

All products listed on our site, if they are listed as in stock , are physically in stock in our warehouse located in the Alberton CBD, and can be dispatched the same day. We offer delivery with, FedEx Express, DHL Express and the Courier Guy , global delivery services who are our enablement partners for deliveries to any corner within RSA and globally. 

We also ship to any other address in the world using other reputable carriers. Contact us via phone or email if you need an item shipped outside the RSA and will gladly give you a quote.

On returns, you may be charged a restocking fee up to 20% of item's price for used or damaged returns and up to 100% for materially different item. These are our warranty exclusion terms and conditions.

Our wide range of stock covers; Servers, networking hardware, adapters, storage systems, and their FRUs,  Fibre Optic Cables, enterprise graphics & Video Cards, Intel CPUs for all brands of servers, Enterprise server hard drives and SSDs, Server Memory, essentially almost all brands' enterprise spare parts , and more!

Our professional packaging team combined with our top quality sales team ensures your items will reach you quickly and safely every time!

Feel free to contact us on 0861 711 712  (within  South Africa)  or +2711 027 6793 | +2711 867 0196  (from outside RSA). You could alternatively email our Helpdesk  24/7. Our sales and customer service consultants will gladly assist you with your very specific request. 

**Please refer to our  item condition(s) as stated as per each item for sale**: 

  •      New (Open Box)-manufacturer packaging seal is broken or cut.original - Product is unused.
  •      New- Product is unused with or without original manufacturer packaging, such as bulk, pulls, or spares.
  •      Factory Sealed- Product is unused and factory sealed in original manufacturer retail packaging.
  •      Manufacturer Refurbished- Product is refurbished and re-certified by the original manufacturer.
  •      Refurbished- Product is cleaned and refurbished by Tekmart Africa.


And yes, if what you need cannot wait, then you could apply for mobicred credit and have it today !

Don't forget to read our responsible disclosure policy, our deals policy and gift coupons and vouchers terms and conditions now that we have drawn you to our guarantee to you.

And lastly, our no-nonsense backorder policy:
Backorder Policy – What to expect when ordering an out of stock item.
  1. When you order an out of stock item when checking out, we will pre-authorize your preferred payment method using Payfast, our preferred payment gateway. You will NOT be charged until the item is ready to ship.
  2. Pricing is subject to change prior to shipping. Items on special / rebate / promotion must ship during the promotion period or price will not be maintained. If the price increases we will contact you and you will have the option to continue at the higher price or cancel your order at no charge.
  3. Once the item is available to ship, we will charge your payment method and send you courier tracking information. Back orders can be cancelled at any time prior to shipping.
  4. ETA’s are provided by our extermal partners and the manufacturers and are subject to change.

This is how we process your online order.