Reading Time-approximately: 6 minutesSecurity teams should be used to supporting remote workers effectively by now, but what’s going to happen when people start returning to their offices? We look at the risks and how to address them. By Alex Scroxton, Security Editor The office has been deep cleaned and set up to comply with social distancing recommendations, and – against all the odds –
Reading Time-approximately: 8 minutesFears about hardware shortages, staff absenteeism and how to keep sites up and running with social distancing have dogged the datacentre sector since the start of the pandemic, so how is the sector faring? Fleur Doidge ComputerWeekly.com About 75% of all companies have seen their supply chains disrupted by the Covid-19 coronavirus, according to the US-based Institute of Supply Management
Reading Time-approximately: 2 minutesPosted by: Margaret Rouse WhatIs.com -TechTarget –WhatIs.com Contributor(s): Kevin Ferguson, Yuval Shavit Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing in which hardware that belongs to a managed service provider (MSP) is installed at a customer’s site and a service level agreement (SLA) defines the responsibilities of both parties. Sometimes the client pays a monthly fee for using
Reading Time-approximately: < 1 minutePosted by: Margaret Rouse Contributor(s): Alex Gillis A service level indicator (SLI) is a metric that indicates what measure of performance a customer is receiving at a given time. The term is used by DevOps engineers when discussing quality of service (QoS). SLIs are a direct measurement of a service’s behavior and are typically documented in service level agreements (SLAs), as
Reading Time-approximately: 3 minutesPosted by: Margaret Rouse Contributor(s): Sonia Lelii A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained. It guarantees levels of reliability, availability and responsiveness to systems and applications, while also specifying who will govern when there is a service interruption. A cloud infrastructure
Reading Time-approximately: 2 minutesA service-level objective (SLO) is the part of a service-level agreement (SLA) that documents the key performance indicators (KPIs) the customer should expect from a provider. Posted by: Margaret Rouse WhatIs.com -TechTarget –WhatIs.com In addition to specifying details about the service being purchased, an SLO also documents what the consequences will be if SLOs are not achieved. An SLO contains
Reading Time-approximately: 11 minutesA big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners’ Rachel Annello that will lead to a better deal. By Linda Tucci Editor at Large -TechTarget –SearchCIO Published: 13 Mar 2020 Negotiating a software subscription agreement with a major vendor is a challenge for even the most sophisticated IT organizations.
Reading Time-approximately: 6 minutesThis tip discusses best practices associated with the operations and maintenance (O&M) processes for data center facilities, including the physical aspects of critical infrastructures, staffing considerations, and appropriate O&M processes, tools, and procedures necessary to support the demands of 7/24/forever expectations. Post CourtesyBy John Collins and Terry Rodgers, Syska Hennessy Group Published: 22 May 2009 Operations and maintenance (O&M) of
Reading Time-approximately: 4 minutesData center outages continue to plague IT. Perform data center commissioning or an audit and have a solid power design to protect your organization from a crash. By Robert McFarlane Principal -Shen Milsom & Wilke LLC –SearchDataCenter Published: 03 Jul 2017 United, Delta and Southwest Airlines — on top of a host of other well-known companies — have recently suffered
Reading Time-approximately: 4 minutesAs a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology. By Paul Kirvan Independent IT consultant/auditor –SearchDisasterRecovery Published: 30 Mar 2020 The escalating COVID-19 pandemic has moved to the top of CIO agendas in 2020, and perhaps beyond. Here, we’ll examine
What is COVID-19?
On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread to more than 100 countries, including South Africa.
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