Reading Time-approximately: 6 minutesConsider investing in training for new employees, offering mentoring and setting goals, automating where possible and more to help prevent cybersecurity burnout. Courtesy Post: By Nabil Hannan We’re in the midst of a cybersecurity staffing crisis. Many major news outlets, like Cybersecurity Ventures, have reported that unfilled jobs in the industry are expected to reach up to 3.5 million this year —
Reading Time-approximately: 4 minutesEvery company, large and small, must assume it is a target in the supply chain. Suppliers should follow these best practices to keep themselves and their customers protected. By Michael Cobb A big IT security mistake made by many small and medium-sized enterprises, or SMEs, is not realizing they are a potential target for well-resourced and sophisticated hackers. Their arguments
Reading Time-approximately: 3 minutesFrom third-party risk assessments to multifactor authentication, follow these steps to ensure suppliers don’t end up being your enterprise cybersecurity strategy’s weakest link. By Michael Cobb The recent SolarWinds supply chain hack has affected public and private organizations worldwide, but this type of attack is not new. The Target, Home Depot, Boston Medical Center and PNI Digital Media data breaches
Reading Time-approximately: 4 minutesMSPs and IT consultants have developed new services, emphasized cloud offerings and boosted cybersecurity capabilities to address COVID-19 and its effects on customers. By John Moore IT services industry executives agree the COVID-19 pandemic has altered their business models, but the adjustments they have made follow no single pattern. The pandemic, formally declared in March 2020, caused rapid economic contraction,
Reading Time-approximately: 3 minutesBefore you migrate from Hyper-V to VMware, you should take a comprehensive inventory, set an agreed-upon schedule and communicate the potential effects to all relevant parties. By Stuart Burns Migrating a Hyper-V-based VM to VMware is relatively simple, but there are some strategies to make the process a little easier. Before proceeding, ensure the VM you’re migrating is in good
Reading Time-approximately: 4 minutesEnterprises need to read the fine print of supplier service-level agreements (SLA) or risk finding themselves caught short during downtime incidents. By Stuart Burns The IT industry is awash with credible metrics that are used to measure performance, efficiency, resiliency and a load of other important infrastructure characteristics that are routinely used and abused by suppliers in their marketing materials.
Reading Time-approximately: 3 minutesSLAs do no good collecting dust in an office drawer, nor are penalties effective. Make sure your SLA fits with the business’ present and future needs. By Clive Longbottom Plenty of service-level agreements (SLAs) promise the world because there’s little to no accountability. When internal IT departments accept service-level agreement metrics, the penalty for failure is usually a slap on the wrist
Reading Time-approximately: 10 minutesA service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. ByLinda Rosencrance, Stanley Louissaint and Kate Brush A service-level commitment (SLC) is a broader and more generalized form of an SLA. The two differ because an SLA
Reading Time-approximately: 4 minutesA colocation facility, or colo, is a data center facility in which a business can rent space for servers and other computing hardware. By Brien Posey A colocation facility, or colo, is a data center facility in which a business can rent space for servers and other computing hardware. Typically, a colo provides the building, cooling, power, bandwidth and physical security, while the customer
Reading Time-approximately: 7 minutesIt’s critical to business operations and your overall budget to know what a good colocation SLA covers, what it doesn’t and how to negotiate one for your organization. By Brien Posey The costs of leasing space in a colocation facility can vary greatly, depending on several different factors. Although some colocation providers are firm on their pricing, in most cases,
What is COVID-19?
On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread to more than 100 countries, including South Africa.
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