voice of the customer (VOC)-a tech explanation

Staff Writer/ June 28, 2021/ Batting for Tech in the Covid-19 Times, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, Tech Definitions, Technical Explanations, Voice of the customer (VOC)

Reading Time-approximately: 3 minutesVoice of the customer (VOC) is the component of customer experience that focuses on customer needs, wants, expectations and preferences. By Sarah Amsler In most businesses, the quality of customer experience is a key differentiating factor against competitors. Therefore, deploying a VOC program is important for ensuring that customer input is requested and valued. To determine the VOC, an organization analyzes indirect

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Endpoint security vs. network security: Why both matter

Tekmart Infrastructure SecurityTeam/ June 28, 2021/ Batting for Tech in the Covid-19 Times, Best practices for data center operations, Data center facilities, Data Center Hardware, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, Network Security

Reading Time-approximately: 3 minutesAs the security perimeter blurs, companies often debate the merits of endpoint security vs. network security. However, it shouldn’t be an either-or decision. By Andrew Froehlich When it comes to developing a comprehensive cybersecurity strategy, no single architecture type or product can protect against all threats. Instead, an assortment of security tools must be deployed — many of which will

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Watering hole attacks; what these are, how they work and how to prevent becoming a victim.

Tekmart Infrastructure SecurityTeam/ June 28, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, Best practices for data center operations, Data center facilities, Data Center Hardware, Data security, Datacentre disaster recovery and security, Hackers and cybercrime prevention, IT infrastructure management and planning, Network visibility

Reading Time-approximately: 3 minutesA watering hole attack is a security exploit in which the attacker seeks to compromise a specific group of end users by infecting websites that members of the group are known to visit. ByGavin Wright and Madelyn Bacon The goal is to infect a targeted user’s computer and gain access to the network at the target’s workplace. The term watering hole

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Post-pandemic IT: Are virtual datacentre tours here to stay?

Tekmart Data Center Team/ June 26, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, Covid-19 Global Responses, COVID-19: Organization Mitigation Responses, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, Timeless Articles

Reading Time-approximately: 5 minutesA physical tour of a datacentre has traditionally been a key marketing and selling tool for colocation operators, and the Covid-19 pandemic has forced many to provide virtual alternatives. But how do they compare? By Nicholas Fearn A physical tour of a datacentre has traditionally been an important part of the sales process for any colocation operator looking to entice

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REST API (RESTful API), what are these?-a detailed expert explanation

Staff Writer/ June 26, 2021/ Batting for Tech in the Covid-19 Times, Best practices for data center operations, CEO Quick Reads, CIO Resources, Data center facilities, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, Tech Definitions, Technical Explanations

Reading Time-approximately: 5 minutesA RESTful API is an architectural style for an application program interface (API) that uses HTTP requests to access and use data. That data can be used to GET, PUT, POST and DELETE data types, which refers to the reading, updating, creating and deleting of operations concerning resources. By Alexander S. Gillis A RESTful API is an architectural style for

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The history and evolution of zero trust security

Tekmart Infrastructure SecurityTeam/ June 23, 2021/ Batting for Tech in the Covid-19 Times, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, Network management and monitoring, Network Penetration Testing, Network Security, Technical Explanations, Zero-trust model (zero trust network)

Reading Time-approximately: 5 minutesBefore the zero trust security model framework, there were trusted insiders and untrusted outsiders. Learn how zero trust evolved, including its impact on perimeter, cloud and mobile security. By Linda Rosencrance The zero trust model is a security approach employed by IT that necessitates tight identification and device verification, whatever the user’s location. The model assumes that all users, devices and packets

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Cloudflare announces new integrations with Microsoft, others

Staff Writer/ June 23, 2021/ Batting for Tech in the Covid-19 Times, Best practices for data center operations, Cloud Security, Data center facilities, Datacentre disaster recovery and security, IT risk management, Network Infrastructure, Network Security, Partner Presentations, Partner Resources

Reading Time-approximately: 3 minutesNew security integrations with Microsoft Azure Sentinel, Splunk, Datadog and Sumo Logic will supposedly make it easier for users to analyse network security data. By Alex Scroxton Internet infrastructure giant Cloudflare has announced a series of integrations to help users of various platforms connect and analyse key insights from across their networks. Manchester United praised for swift response to cyber attack The

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Running HPC workloads?-how long until cloud becomes the preferred environment.

Tekmart Data Center Team/ June 21, 2021/ Batting for Tech in the Covid-19 Times, Best practices for data center operations, CEO Quick Reads, CIO Resources, Computer Storage Hardware, COVID-19: Organization Mitigation Responses, Data center facilities, Data Center Hardware, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, Trends: Datacenter Hardware and Solutions

Reading Time-approximately: 5 minutesThe high-performance computing market is growing, but enterprises that have already made large investments in on-premise HPC will need to weigh up whether a move to the cloud would be worth their while. By Sooraj Shah Enterprise spending on high-performance computing (HPC) has skyrocketed over the past decade. According to Intersect360 Research, a 10-year growth streak from 2009 to 2019

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How the Covid-19 pandemic has changed the backup services industry.

Tekmart EMC Enterprise Storage Team/ June 20, 2021/ Archiving and backup, Backup and Archival Tools, Backup and recovery software, Batting for Tech in the Covid-19 Times, Best practices for data center operations, Data center facilities, Data Center Hardware, Data protection, backup and archiving, Data storage backup tools, Data storage backup tools, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice

Reading Time-approximately: 4 minutesThe Covid-19 pandemic forced big changes in how people work – we look at impacts on backup, including increased reliance on the cloud, plus security and compliance vulnerabilities and ransomware By Stephen Pritchard Remote working is now a permanent arrangement for a growing number of businesses after the Covid-19 pandemic pushed organisations of all sizes to move to home working

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Datacentre energy efficiency: Is the time now for a big switch-off?

Tekmart Data Center Team/ June 16, 2021/ Batting for Tech in the Covid-19 Times, Best practices for data center operations, Data center facilities, Data Center Hardware, Datacenter Infrastructure News, Datacentre energy efficiency and green IT, Expert Advise and Opinion, Industry News and Expert Advice

Reading Time-approximately: 6 minutesThe clock is ticking on sustainable IT and energy use, and much more can be done to save energy, power and reduce emissions at a datacentre level. So why isn’t it happening? By Fleur Doidge Datacentres represent a growing share of global power consumption and emissions. An average user PC consumes 1.3 kWh of electricity every three hours, without even going online;

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