2004, 2020

data center outsourcing (DCO)- definition

T-Blog Editor/ April 20, 2020/ Best practices for data center operations, Data Center Outsourcing (DCO), Data center systems management, Tech Acronyms and Initialisms, Tech Definitions

Reading Time-approximately: < 1 minutePosted by: Margaret Rouse WhatIs.com -TechTarget –WhatIs.com Contributor(s): Cameron McKenzie DCO (data center outsourcing) is the practice of outsourcing the day-to-day provisioning and management of computing and storage resources to a third party provider. Professional DCO services may include systems management, application performance monitoring, managed hosting, managed storage, and database administration. Contracts typically run on an annual or multi-year basis.

2004, 2020

hardware-as-a-service (HaaS)-in managed services -definition

T-Blog Editor/ April 20, 2020/ Best practices for data center operations, CIO Resources, Contract negotiations and legal issues, Contracting and Legal, IT Managed Services, Tech Acronyms and Initialisms, Tech Definitions

Reading Time-approximately: 2 minutesPosted by: Margaret Rouse WhatIs.com -TechTarget –WhatIs.com Contributor(s): Kevin Ferguson, Yuval Shavit Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing in which hardware that belongs to a managed service provider (MSP) is installed at a customer’s site and a service level agreement (SLA) defines the responsibilities of both parties. Sometimes the client pays a monthly fee for using

2004, 2020

service level indicator (SLI)-definition

T-Blog Editor/ April 20, 2020/ CIO Resources, Contract negotiations and legal issues, Contracting and Legal, Tech Acronyms and Initialisms, Tech Definitions

Reading Time-approximately: < 1 minutePosted by: Margaret Rouse Contributor(s): Alex Gillis A service level indicator (SLI) is a metric that indicates what measure of performance a customer is receiving at a given time. The term is used by DevOps engineers when discussing quality of service (QoS). SLIs are a direct measurement of a service’s behavior and are typically documented in service level agreements (SLAs), as

2004, 2020

cloud SLA (cloud service-level agreement) -definition

T-Blog Editor/ April 20, 2020/ CIO Resources, Contract negotiations and legal issues, Contracting and Legal, Infrastructure in the Data Centre, Tech Definitions

Reading Time-approximately: 3 minutesPosted by: Margaret Rouse Contributor(s): Sonia Lelii A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained. It guarantees levels of reliability, availability and responsiveness to systems and applications, while also specifying who will govern when there is a service interruption. A cloud infrastructure

2004, 2020

service-level objective (SLO)- definition

T-Blog Editor/ April 20, 2020/ CIO Resources, Contract negotiations and legal issues, Contracting and Legal, Infrastructure in the Data Centre, Tech Acronyms and Initialisms, Tech Definitions

Reading Time-approximately: 2 minutesA service-level objective (SLO) is the part of a service-level agreement (SLA) that documents the key performance indicators (KPIs) the customer should expect from a provider. Posted by: Margaret Rouse WhatIs.com -TechTarget –WhatIs.com In addition to specifying details about the service being purchased, an SLO also documents what the consequences will be if SLOs are not achieved. An SLO contains

2703, 2020

telecommuting during COVID-19 pandemic

T-Blog Editor/ March 27, 2020/ Covid-19 Global Responses, Datacenter Infrastructure News, Engage the experts, Expert Advise and Opinion, Infrastructure in the Data Centre, Tech Definitions, Unforeen Unpredictable Must Adapt Scenarios

Reading Time-approximately: 7 minutesTelecommuting is the ability for an employee to complete work assignments from outside the traditional workplace by using telecommunications tools such as email, phone, chat and video apps. Posted by: Margaret Rouse WhatIs.com – TechTarget – WhatIs.com WhatIs.com Contributor(s): Susan Mary Smith The pervasive growth of the Internet, along with advancements in unified communications (UC), artificial intelligence and robotics has

2103, 2020

Understanding Hardware End of Service Life.

T-Blog Editor/ March 21, 2020/ Data Center Hardware, Data Centre Servers, Infrastructure in the Data Centre, Tech Definitions, Tekmart Enterprise Hardware Tips

Reading Time-approximately: < 1 minuteAn end-of-service-life announcement can spell trouble for IT managers. Understanding a piece of hardware equipment’s End of Service Life can be confusing as it varies per OEM. We have narrowed it down to four key phases that you should know about as you plan out your data center maintenance and support. General Availability (GA):: This is when the piece of

0603, 2020

RAID (redundant array of independent disks)-a tech definition

T-Blog Editor/ March 6, 2020/ Data Centre Servers, Datacenter Infrastructure News, Simple definitions to know, Tech Definitions

Reading Time-approximately: 8 minutesPosted by: Margaret Rouse WhatIs.com – TechTarget – WhatIs.com Contributor(s): Alexander Gillis, Erin Sullivan, Brien Posey, Con Diamantis and Yoshinobu Yamamura RAID (redundant array of independent disks) is a way of storing the same data in different places on multiple hard disks or solid-state drives to protect data in the case of a drive failure. There are different RAID levels,

2402, 2020

third-party cookie -definition

T-Blog Editor/ February 24, 2020/ How-Tos and Other Useful Tips and Tricks, Simple definitions to know, Tech Definitions

Reading Time-approximately: < 1 minutePosted by: Margaret Rouse WhatIs.com – TechTarget – WhatIs.com Contributor(s): Matthew Haughn A third-party cookie is one that is placed on a user’s hard disk by a Web site from a domain other than the one a user is visiting. As with standard cookies, third-party cookies are placed so that a site can remember something about you at a later

1902, 2020

service-level agreement (SLA)

T-Blog Editor/ February 19, 2020/ CIO Resources, Contracting and Legal, Engage the experts, Industry News and Expert Advice, Tech Definitions

Reading Time-approximately: 9 minutesHow do you resolve service-level agreement issues with your customers? A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. Posted by: Margaret Rouse WhatIs.com – TechTarget – WhatIs.com Contributor(s): Stanley Louissaint, Kate Brush What is a