A recipe for developing customer experience in post-pandemic times.

Staff Writer/ November 11, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, Covid-19 Global Responses, COVID-19: Organization Mitigation Responses, Customer relationship management (CRM), Datacenter Infrastructure News, E-Commerce, Industry News and Expert Advice, IT Management, Partner Content, Partner Resources, Timeless Aricles

Reading Time-approximately: 5 minutesCovid-19 has led to many people reassessing their priorities so customer experience needs to adapt to meet new expectations. By Cliff Saran The Covid-19 pandemic forced people to reassess their priorities and what they value most in their lives. While there is a slow recovery to the pre-pandemic norm, there is also a growing sense that there are a number

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e-Commerce: The new reality of retail

T-Blog Editor/ May 6, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, Business continuity planning, Datacenter Infrastructure News, Digital business transformation, Digital business transformation and innovation, E-Commerce, Expert Advise and Opinion, Industry News and Expert Advice, IT Management

Reading Time-approximately: 3 minutesMany would argue Amazon is the greatest retail game-changer of all time. There’s certainly merit to those claims. Amazon built a massive marketplace of online buyers and sellers, offering a breadth of products. By Mike Leibovitz They catapulted e-commerce into the mainstream and built a robust logistics network that enables lightning-fast delivery, radically changing customer expectations. Can you imagine waiting

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Pandemic e-commerce trends point to massive growth

T-Blog Editor/ May 6, 2021/ Datacenter Infrastructure News, E-Commerce, Expert Advise and Opinion, Industry News and Expert Advice, Timeless Tips

Reading Time-approximately: 3 minutesThe pandemic caused consumers and businesses to form new online buying habits; now e-commerce is booming. That trend will hold for a year, or maybe forever, experts said. By Don Fluckinger Since the pandemic sent much of the world home to work remotely and practice social distancing three months ago, e-commerce is up 40% to 60% overall, depending on who’s

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