1111, 2021

A recipe for developing customer experience in post-pandemic times.

Staff Writer/ November 11, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, Covid-19 Global Responses, COVID-19: Organization Mitigation Responses, Customer relationship management (CRM), Datacenter Infrastructure News, E-Commerce, Industry News and Expert Advice, IT Management, Partner Content, Partner Resources, Timeless Aricles

Reading Time-approximately: 5 minutesCovid-19 has led to many people reassessing their priorities so customer experience needs to adapt to meet new expectations. By Cliff Saran The Covid-19 pandemic forced people to reassess their priorities and what they value most in their lives. While there is a slow recovery to the pre-pandemic norm, there is also a growing sense that there are a number

1509, 2021

Establish a business continuity team to get the full picture

Staff Writer/ September 15, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, business continuity plan (BCP), Business continuity planning, Covid-19 Global Responses, Datacenter Infrastructure News, Disaster recovery planning - management, Disaster recovery storage, Disaster recovery, failover and high availability for virtual servers, Expert Advise and Opinion, Industry News and Expert Advice, IT Management, Small business disaster recovery

Reading Time-approximately: 3 minutesBusiness continuity teams provide insight and focus that can keep an organization on its feet when disaster strikes. Don’t rely on a disaster recovery team to reduce downtime. By Alan R. Earls Business continuity and disaster recovery are grouped together by many organizations, but the teams in charge of these operations serve different purposes. Along with a disaster recovery team,

2108, 2021

business continuity plan (BCP)-planning, implementation, testing and management.

Staff Writer/ August 21, 2021/ Best practices for data center operations, business continuity plan (BCP), COVID-19: Organization Mitigation Responses, Data center facilities, Data center systems management, Datacenter Infrastructure News, Expert Advise and Opinion, Industry News and Expert Advice, IT infrastructure management and planning, Tech Definitions, Technical Explanations

Reading Time-approximately: 6 minutesA business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue operating during an unplanned event. Courtesy Post: By Vicki-Lynn Brunskill A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue operating during an unplanned event. The BCP should state the essential functions

0605, 2021

e-Commerce: The new reality of retail

T-Blog Editor/ May 6, 2021/ ‘New Normal’ courtesy of Covid-19, Batting for Tech in the Covid-19 Times, Business continuity planning, Datacenter Infrastructure News, Digital business transformation, Digital business transformation and innovation, E-Commerce, Expert Advise and Opinion, Industry News and Expert Advice, IT Management

Reading Time-approximately: 3 minutesMany would argue Amazon is the greatest retail game-changer of all time. There’s certainly merit to those claims. Amazon built a massive marketplace of online buyers and sellers, offering a breadth of products. By Mike Leibovitz They catapulted e-commerce into the mainstream and built a robust logistics network that enables lightning-fast delivery, radically changing customer expectations. Can you imagine waiting

2709, 2020

Coronavirus shows inadequacy of rear-view mirror planning

T-Blog Editor/ September 27, 2020/ ‘New Normal’ courtesy of Covid-19, Business continuity planning, Covid-19 Global Responses, Datacenter Infrastructure News, Industry News and Expert Advice

Reading Time-approximately: 3 minutesLooking at historical data has hampered businesses’ attempts to move forward effectively during the pandemic By Cliff Saran The coronavirus has illustrated how fragile global supplies are, and how easily disruptions in other parts of the world can halt production lines and prevent supermarkets from keeping shelves stocked. Speaking at the recent Reuters Supply Chain Europe 2020 event, Oscar de Bok, CEO